WhatsApp for Clinics
A calmer front desk. Fewer no-shows.
Patients want to book, reschedule and ask on WhatsApp. Spun turns the clinic’s number into a shared inbox your whole front desk can work — with reminders and automations that cut the phone-tag.
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The phone never stops
Reception juggles calls while WhatsApp messages stack up unanswered on a separate device.
No-shows cost real money
Appointments made weeks ago get forgotten without a reminder the patient actually reads.
One device, many staff
The clinic phone gets passed around; context and accountability get lost with it.
Repetitive questions
Opening hours, directions, insurance, prep instructions — typed out dozens of times a day.
How clinics & healthcare teams use Spun
Shared front-desk inbox
Every receptionist works the same WhatsApp number from their own screen, with full patient conversation history.
Scheduled reminders
Queue appointment reminders in advance — sent from the number patients already trust and actually read.
Auto-replies for the routine
Hours, location, parking, prep instructions — answered instantly, even after closing.
Voice notes transcribed
Patients who prefer talking get heard — staff read the transcript and respond fast.
Labels for triage
Mark chats New Patient, Reschedule or Urgent so the right person handles them first.
Access controls
Granular team access means staff see the conversations they need — and only those.
Up and running in an afternoon
Connect the clinic number
Keep the number printed on appointment cards. No Business API, minutes to set up.
Give the front desk access
Unlimited staff members on one flat plan, each with their own login.
Automate reminders and FAQs
Scheduled messages for appointments, auto-replies for the questions that repeat.
Frequently asked questions
Can multiple receptionists answer the same clinic number?
Yes — a shared team inbox with per-user logins and full history is exactly what Spun does.
Can we send appointment reminders automatically?
You can schedule messages in advance so reminders go out at the right time from your clinic’s own number.
Do patients need to install anything?
No. Patients just use WhatsApp as always — everything changes on your side only.
Is our data retained?
Conversations are stored in your workspace with retention controls; see the privacy pages for the full policy.
Put your WhatsApp number to work
Flat pricing from $50/month, unlimited team members, free trial — on the number you already use.
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