Guides
WhatsApp, properly explained for UK businesses.
From the first enquiry to the booking confirmation, more and more UK customer conversations happen on WhatsApp. These guides give straight, verified answers to the questions every business using it runs into, without myths or filler.
WhatsApp Web for Business
WhatsApp Web for business: the UK guide
Whether it is a lettings agency fielding viewings, a salon juggling bookings or a plumber pricing jobs between visits, t…
Read the guideHave You Been Blocked
Has someone blocked you on WhatsApp? The real signs
WhatsApp never announces a block, deliberately: blocking is a privacy feature, and notifying the blocked person would de…
Read the guideVirtual Numbers
Virtual numbers for WhatsApp: what works and what doesn’t
A virtual number is a phone number that is not tied to a physical SIM card in your phone: it lives with a VoIP provider,…
Read the guideThe 6-Digit Code
The WhatsApp 6-digit verification code, explained
The 6-digit code is WhatsApp’s proof that you control a phone number. You will meet it when you install WhatsApp, switch…
Read the guideBroadcast Messages
WhatsApp broadcasts that actually reach UK customers
A broadcast sends one message to many customers, with each copy arriving as an ordinary private chat: no visible recipie…
Read the guideBlock & Unblock
How to block and unblock on WhatsApp
Blocking on WhatsApp cuts a contact off completely: no messages, no calls, no view of your last seen, profile photo upda…
Read the guideSending Links
How to send links on WhatsApp (and make them clickable)
Sending a link on WhatsApp is as simple as pasting it, until the day a customer says "the link isn’t clickable" or the p…
Read the guideQR Codes & Linked Devices
WhatsApp QR codes and linked devices
WhatsApp uses QR codes for two completely different jobs, and mixing them up is the source of most confusion (and one na…
Read the guideTicks & Read Receipts
WhatsApp ticks, read receipts, and reports
Every WhatsApp message carries a tiny status display: a clock, one grey tick, two grey ticks, or two blue ones. Those fo…
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